Tandem: Conversation exchange

Used to be a perfect app, they just updated it with intrusive ads and it's now unusable

No-one learns anything. Just racism 24/7.
Even when you report someone, they don’t do anything about it. AVOID THIS RACIST APP

Een hele fijne app. Jammer dat het best duur is om alle functies te ontgrendelen. Ik vind het te duur om dit te doen.

You don’t learn anything. Just people asking for your phone numbers. Plus you can get reported for the dumbest of reasons. Just like Tinder. Just asking someone to do a voice message (which is the point on this app) could get you banned. Lots of racism as well. Apple should take a good look at this app.

I can no longer send audio since the last update. I can record audio but I’m unable to send it. (My microphone is enabled and I reinstalled the app.)

The online times in the app are not correct. And this seems to be done purposely. Messages don’t even get delivered by the receiver for hours, but yet tandem says they were online just some minutes ago. Sometimes i’m calling with friends that also use tandem and their profile shows that they were recently active while they have not even opened the app the entire day. Very misleading, please fix this. This is either done on purpose to fake the activity on the app or you guys just have real bad developers.

You not only can improve your language that you’re learning but also find new friends! I’m glad I found out this app! Thank you

Nice when it was working. Then I had to change my login to Facebook and couldn’t get into the app anymore. They keep sending email updates but nothing helps. And they do not respond to me sending mail to the support either. So no support on this app is provided.
Nice when it worked but was short lived. And no support what so ever so 1 star from me for that.

This app does not let you leave the 7-day waiting screen on Apple devices. I have been seeing this screen for weeks, and I cannot even go back to the log-in screen. I can't do anything now. Even when I remove and re-download this app I end up on the same stupid waiting screen.

I like the idea of the app, but as a girl i get too many messages. I'm talking atleast +15 when i open the app again, its to a point where i cant even find the conversations I actually want to engage in. It would be nice to have a different section for already 'accepted' conversations and new ones because it's just too overwhelming.
Also, why tf do you have to pay for translation ? thats the whole goal of the app.

What I like most is the app explicitly told every user that this is not a dating app.

This app drains my battery like crazy.. other than that it's a really cool app! although it does kinda suck that you have to use your own face as profile picture and that you can't change your name more than once

Me and my friend are trying to make a account but when we do our age it says that you need to be 14 year or older. We are both older but when we click on the year we were born in it still says we are underage we tried 1997 and it still says we are under age. So we can’t make an account and that sucks because we really want to use this app.

Be transparent. It's 2022, who does your marketing, honestly? Your communication is wildly misleading to the point of dishonest. The app says that "there is a waiting line in certain countries to make sure that everyone gets a decent tandem partner" but if you're willing to pay 70 eur, you can "skip the line". I guess if I'm willing to pay, you're willing to let go of your commitment lol. Who writes these marketing copies?

Funny how they make you wait 7 days before your account is activated. Because of safety issues they say. When you pay for a subscription this safety doesn’t seem to matter anymore.

I registered more than 10 days, on the screen says that the application may take 1 week to approve it but until now nothing happened

I dont why you need permission to access the camera for voice call? The voice call and video call should be seperated.

Deze app is wel zeer bruikbaar maar slecht gebouwd keuze menu’s zijn te groot en te ingewikkeld.
Tot slot ben ik er achter gekomen dat ze grote hoeveelheden aan privacy gevoelige informatie van je stelen zonder dat je het merkt.
Dat is illegaal en tegen de regels van Apple dus worden ze gerapporteerd.