Withings

De weegschaal geeft sporadisch en onregelmatig metingen door aan de app. Ben al drie weken in gesprek met de klantenservice, probleem nog steeds niet opgelost

Never again a withling product. The scale does not synchronize with the app unless I reconnect 4 times. Useless.

In Semester and Year vieuw the tabel measures my weight from zero to 216 kg. So obvious the line is flat even of I lose 10 kg. Please fix this.

Lately loads of strange issues, the app and the watch show different data even though it just synced. Also some training sessions are all of a sudden just gone, nowhere to be found. I acurate measuring of steps and stairs. And my 45 minute walk was registered as a 18 hour and 11 minutes walk that supposedly would end tomorrow? I am absolutely lost.

Ik wil mijn gewicht trends volgen in de app maar de metingen worden vaak niet gesynchroniseerd. Ik zie ze wel verschijnen in het display van de weegschaal zelf en ook als ik er weer opsta weet hij mijn vorige meeting nog. Echter de app niet. Heel irritant

After starting up the App (iPad) a pop-up appears with caption “Keep your profile up-to-date” and a NEXT button at the bottom. After selecting this you can fill in some personal data (no credentials!) in the next screen that again has a NEXT button. WHATEVER YOU FILL IN PRESSING NEXT KEEPS RETURNING WITH AN ERROR MESSAGE “PLEASE TRY AGAIN”. There is simply no way you can even enter the App!? Sorry, but useless!

The way graphs snap to rounded periods like month, quarter, half year and such is very annoying. Why not let me scroll and zoom how I like? As an engineer it offends me that someone wrote code to make things worse. Just let me zoom and scroll. Ugh! And why not show all the data points?

I updated my app, now the app is frozen. 6 years or more data is now lost, I am furious. Not all changes are improvements, dont ‘fix’ something that is not ‘broken’.

Body composition results are completely off. They show inadequate figures and the support team isn’t actually helping. They are asking stupid questions and run you through circulars! Never buy it - you’ll throw your money away!

it could have been a much more useful device had its deveopers made different choices. The number of heart-measurements which indicate that you are dead, or soon will be are such that it cannot be taken seriously. The pace-counter might also be called "lifting the glass" counter, or masturbation counter as that is what it also counts. 2 stars for the time and ecg: those are excellent, 1 for style.

All the upgrades only led to more crashes, now nearly everytime after syncing withe scale. Reinstalling did not help.

Often the scale gets out of sync. Them you have reconnect it again.
Next issue is assignment to a wrong profile. Even the if the profiles are different +-5kg the scale will use the wrong person. No switch button on the scale to overwrite this misbehavior.
S
Establish and maintaining sync with Apple Health isn’t easy too. Often syncing is stopped and re-enabling it requires a lot of work in menu or reinstalling the app.

De synchronisatie is buitengewoon slecht sinds de laatste update. Het makt de overigens goede app waardeloos, incl de bijbehorende apparaten.
GRAAG ZSM OPLOSSING PROBLEEM.

Every day it’s the question what unit my smart body analyser is on. For years it was just on my preference: kg. Now often it’s on lbs or pounds. It changes almost daily.

I have a recent and up to date iPhone. The app either freezes upon starting or shows the migration data screen, waiting for it to go does not help. It never seems to complete data migration. Happens to me 9 out of 10 time I start the app. Has been an issue for more than a year and persists update after update. If you still can, buy a scale that uses another app.

I now have to go into the Withings app and pull to refresh to get my data to Apple Health

I have from withings a scan watch2, a blood pressure monitor, a thermometer and used to have a sleep monitor. And my wife has about the same set.
Today my app stopped working again, it opens and disappears. And rebooting my iPhone does not help.
It happened before and the only option is to remove the app, reinstall it and restart from scratch. And that not only the app but also my watch and probably the rest too.
A big nuisance because all history is lost.
There should be a way to be able to make a backup.

Geweldig hoe alle gegevens samen komen en informatie en kennis opleveren laagdrempelig en stimulerend Wat wel vervelend is dat er dagelijks naar gevraagd wordt.