IBKR Mobile - Invest Worldwide

Lots of hidden charges and when i wanted to sell option at high price. They made my account readonly for 5 minutes. I lost 200€ . Highly dishonest broker. I am planning to move everything out now and close them.

Completely unusable infuriating app with constant pop ups that I can’t close, glitching off of pages

I’ve used IBKR for years and generally been impressed with product, support, and costs. However, they seem to have removed live chat and are taking days to fix something that is very urgent. Phone support in India not much help either - time to try some others.

Save the freaking information ffs! I gave up the third time I had to restart filling up my data from the beginning.

Please remove any presets in order setups. It makes no sense at all to put 100 stocks as a standard number in the ordering form. It causes costly mistakes when you’re placing quick sell orders

If you face any issue there is nothing they do for you. I tried to verify my address they rejected and without a valid reason they blocked my account.

Once you buy a stock in another currency, even if you have the money, IBKR creates a margin account for you. In essence, instead of owning that stock in that currency, you borrow from IBKR at an exorbitant rate, they have charged hundreds of euros. The app is not intuitive and made with hidden fees. Look at the margins and cash flows of IBKR stock that should already tell you how profitable they have become with hidden fees. It is a shame.

I’ve downloaded the app and at first sight all looks fine, but as soon as you want to do anything, the app is opening iframes/internal webpages or something like that. Then you need to confirm your action using 2FA, which is not possible because the 2FA (challenge / passcode) is generated by the app.
Other ‘bug’ that I found; I was trying to withdraw cash via the app, but was forced to stop this because of the 2FA issue. Then I tried to do this via my laptop, and I got a notification that it would no longer be free because ‘I reached the maximum number of free withdrawals’. So they counted the failed unfinished withdrawal as withdrawal…
I’m deleting the app and leaving the platform.

I wish I had the chance to properly use it back often i cannot log in due to server error

If you face any issue there is nothing they do for you. I tried to verify my address they rejected and without a valid reason they blocked my account.

The most recent update is not an improvement for the ease of authentication, previously I could really easily authenticate money transfers without having to leave the app. Now I need to open up a browser window and do an additional challenge response step….in order to initiate a transfer. It is more cumbersome. Also I do not understand that IBKR still does not support Yubikeys or similar products for its 2FA.

User interface is horrible. Really hard to navigate. Impossible to understand their policy and pricing. Your orders can be disappeared and you are not able to find out why. Long queue if you need to reach out custome service.

When doing a market order you WILL NOT get the price currently being shown on the graph because the wrong price is being shown.

Would be good to make the charts easier to modify. Open orders should be easier to find. Would be good to make account management an integral part of the app.

IBKR zet de betere software neer, mijlen verder dan Saxobank in tools op mobiel en iPad. Handige interface. Optie trading

Dunno why the language changed to Spanish all of a sudden on my iPad. This sucks

Een ramp, vaag, onoverzichtelijk app als ik dat met andere apps zou willen vergelijken

The app is terrible. Millions of steps. Everything has an issue. The developers must be making enough money to have an app that doesn’t feel like it was made by 3rd graders.