I had this same VPN about 7 years ago.
Cost me €30,- a year, which I already found quite pricey.
Used it to watch some Aussie Netflix, iTV, channel 4. It worked ok. Wouldn’t work every time, but a quick message and everything would be sorted out the next day. Didn’t work for the BBC site, which they assured me it should be working for. Never did and since that was the primary reason I got the VPN I stoppen using it.
Decided to give it another try a few weeks ago. It works for iPlayer now, (or it should do if the bandwith was sufficient. Ehich is what the site keeps telling me doesn’t work) which is good, but it doesn’t work for anything else. Can’t watch Aussie Netflix, can’t get iTV.
When I try to use the support interface on the app on my mac nothing happens. It doesn’t send me anywhere.
I thought it was because I was using basic, but I upgraded to premium hoping this would solve any of these issues. It didn’t
And all this for €14,99 a month! I’m paying 6 times more than I was paying 7 years ago, but I’m getting a lot less. Still got a week left to try it out, but have to say I’m very disappointed in the service they provide.
I just want to watch Ghosts and Kath & Kim people. I’m not on the dark web looking for a baby to eat.