Expensify - Expense Tracker

The app asks for feedback (NPS) on how much we would recommend to a friend and then asks for feedback.
The Concierge then confirms that the requested fixes/updates are not planned and that your feedback goes straight to the garbage bin.
When I asked to opt-out of further feedback notifications, then I received a copy-paste reply that literally is an automated reply

No European bank integration, doesn’t Remco go ze European vendors, doesn’t recognize euro currency so constant seemingly conflicts between receipts and expense.
Expenses that are submitted don’t show in inbox nor expense overview.

Total crap app. Misleading communication, infuriating my staff who think their expense is submitted (as the app says) but it was not! Don’t be fooled into this trickery.

Havent used this app in a while ( no business travel = no business travel expenses ) tried to manage subscriptions from the app menu but that took me to a dead link

I could never complete any expense reporting without getting frustrated with this app. There is always something causing as much time as old traditional reporting ways. For example, last time I made the pics off each receipt and uploaded them. Everything seemed fine. But later, pics of some receipts disappeared for no reason. I gotta find those specific ones in the pile and retake their pics. So lots of wasted time. Then why at the first place are we paying to those guys?

App was pretty complicated and finicky to use and didn’t help me much. Months after deleting I keep getting stupid emails and they won’t even let me unsubscribe so I am redownloading the app just to sort this out.

I really liked (& promoted among colleagues) using expensify, but I'm not happy since the most recent update.
Three main points
1. When typing 60,78 it changes to 6078,00.. there are different international ways of typing decimals. When I enter an amount, the only decimal character my screen/keyboard gives is a , (comma). I cannot even enter a . (dot) on my phone which has Dutch as it’s basic settings. So likely the automation in the app should be altered?
2. When adding a new expense; it keeps using a currency I’m NOT using where I am now. I have tried to change the standard currency of the app already but without any noticeable success. So with every expense I have to change the currency

Great way to scan and recognise the bills, new user and first impression is good in that sense. Now. I am not a US citizen and immediately run into the situation set-up is not really for other than US. Still, it seems workable, have to figure out quite a bit on your own, where google provides you with the info needed. Take a couple of minutes to search, read and setup... hoping 2.0 allows other nationals to set up the accounts easily...

Saves me a lot of time going through my expenses. Tip to expensify, get some pro features with in app payment

You can select EUR but thats just the sign. Comma en dot notation are US bases on credit card manual import you meed to change all lines manual. 20,00 euro becomes 2000?! Support is not fixing this, too much effort - it is labeled as an 'inconvenience'? Well than its useless for me!

Werkt heel goed. Ben er blij mee! Alleen het uploaden van foto duurt soms beetje te lang

Finally an expense system that works. It's almost fun to do your expenses (almost )

It does not recognize (or even work) with taxes so totally useless. To bad I had high hopes!

App werkt niet meer na laatste update. Helemaal vastgelopen bij update. Niet meer te verwijderen en niet meer te gebruiken. Waardeloos!

It's only possible to import from photos or camera. It would be a lot more useful if it could handle PDFs, e.g. through a share button or Dropbox/Google Drive.

Out of nowhere the app claims it can't sync expenses anymore, which means I can't create and submit reports. No options seem to be there to retry syncing, nor does the app offer any solution to the issue.

This app has potential but smartscan does not work and hangs each time. Therefore 2 stars.

But generally the iterative improvement process of the app works fine: keep it up!