Couchsurfing Travel App

Met many beautiful people and made many meaningful memories with this community and through this platform. Thanks!

First of all, my hat off to the creators of this wonderful platform. Made friends all over the world by hosting in Amsterdam since 2014. My only issue is that I have to pay the subscription fee anyway, while I only ever hosted, and didn’t stay with anyone. In my opinion an exception can be made for hosts, because they facilitate the whole platform.

You can meet great people with this app but over the past years it increasingly became a sex app for gay men. I’m not sure if I will extend my subscription in the future if they don’t fix this.

Please be very careful as they tend to charge you for the highest possible amount as soon as you provide a credit card authorization. I purchased a monthly subscription, but they deducted the amount of a lifetime subscription from my credit card. Their support team won’t accept this even though I provided a screenshot from my Apple iCloud Subscription which still said I had a monthly subscription expiring in less than 30 days.
I now have to contact my credit card provider and have them reimburse the transaction.
The strangest part is that they charged me for a lifetime subscription, but my account has just one month of full access and I have to keep paying for the monthly subscription to keep my lifetime membership which is paid already. I’ll delete and never use this App again.

Host people for free, no action if someone steals from your home, profile and references deleted if you do not pay them. Very disappointing policies. Host people for free and still CS expects you to pay monthly for the subscription. Good app for freeloaders and gold diggers, but bad for sincere hosts.

Love the app, easy to use, everything seems working. Only thing that could need some work is hangouts.

I just payed I confirmed that I used the app a couple of hours without problem but now I can’t use it anymore! is asking me for the payment AGAIN

Deleted my account, not gonna pay just to host people. And the extensions never worked

Since in some countries including Iran, people can not pay online (they don’t have access to any banking/ e pay….or any other payment system) I know many people who lost their access

I am so sorry, how I feel cheated now. It is an unclear construction and you know people are paying it by mistake. If it was an app you didn't want to scam you guys gave something of a reflection period but you get sent a receipt and that's it. It is very clever but my heart cries when such things happen. I hope you guys show that I am wrong and you are a good organisation.
(I pay in total 130 aud)

Been happily using the platform for years and paid my part for using the platform. Lately logged in after a while being inactive, couch surfing suggested I fill out my credit card info to get the “official checkmark” to look more trustworthy. Only to find out later I paid €59,99 without ever consenting to such amounts for any withdrawal! There was no way to claim a refund or a send a complaint. I don’t want a checkmark for 60 euros as I’m already paying standard fees. This damaged my trust in the platform I once used to absolute love so much :(

Sinds corona crisis, the app became paid and not free, i was actief for 3 years there and I accept always people for free and i used it only once outside the Netherlands. When it become paid, I deleted it .
I will not pay money to host people for free.

Its not Couchsurfing anymore. Sad. You have 48 hours to leave a review, how about you shut off the pay wall so I can indeed do that.

I an currently on a 3 month interrail trip trough europe and thought couchsurfing would be perfect for it. Well it is not. Every user has been active about one or more years ago, no one is accepting guests and 95% of the hosts a male. Mostly old man (45+) that kinda look like creeps if I’m beeing honest.

I’m sorry to say this. I love the hangouts spot. Nonetheless couchsurfing was made for something else. When it comes to hosts either women are looking to host females mostly (understandable since some men want to have sex when travelling) and men are looking to host females mostly (weird dudes). Something is just not working. I have send some messages to users to host me to the place I want to go and travel, but I ended up disappointed with the app. I have even reviews from the past of people back 2018 because I used it a few times and was easier. But now? The app has become something else. I hope something can be changed.

The concept of meeting new people is great. The app however lack stability and is constantly crashing or hanging. They ask money for it so I would expect regular maintenance on it. Instead of the people hangout, the app is literally hanging most of the time…

After downloading the app for the first time ever you will face a charge of €14,99 or monthly €1,99, and there is no opt out - you simply won’t be able to use the app if you do not pay.
Keeping the community alive is one thing, charging new members immediately before even being able to look at the app is another.

This app has made millions of incredible interactions possible. It made my world a better place. I hope you’ll get through this weird time and come out stronger and with a healthy community. Keep up the great work!