Crashes, horrible playback recordings
MeerThe app crashes a lot, playback of recordings from the SD card on the device doesn’t work properly, simple export of recordings impossible. Please fix.
1door Daw*******26/02/2026Perfect update
MeerThe last update finally returned the “old” startscreen with all cameras in mosaic when starting the app. Hopefully this bug stays finaly fixed.
5door Gee*******03/02/2026Versneld afspelen
MeerHet is na de update van eergisteren niet meer mogelijk om versneld af te spelen.
Hoop dat dit zsm wordt opgelost want om te zoeken in 1 op 1 speed is natuurlijk niet te doen3door Pat*******24/01/20266.10.870
MeerToday’s update got my NVR disconnected, including camara’s. Only via intercom camera access, not via HIK connect. It says I can switch it on with a password. But that one is nowhere to enter.
1door Fee*******24/11/2025What an extremely bad app
MeerWith the latest version the playback mode doesn’t work correct. I can’t scroll backwards anymore.
@the hikvison app team: do you really ever test it your self? I don’t think so!
I have still some issues:
- the number of cameras showed in the view (favorites) are not saved
- mute or unmute is not saved
- the quality: sd / hd is not saved
@the app developers: do you really test the app or use it by yourself? I don’t think so. What an extreme bad quality!
With the latest updates the live stream have to load an enormous time. And when it is available it loses the camera all the time. Why do you make such a very bad app?! The biggest camera producer in the world and this kind of quality. It is a shame!1door Mar*****10/10/2025Update broke playback *fixed*
MeerLatest update broke the playback of recordings.
Update: new update fixed this again. Back to 4 stars. Loading times can be improved4door Wib*****24/09/2025Useless
MeerViewing recordings is a nightmare. Moving the timeline only moves forward. Scrolling back in time keeps jumping around.
1door Gkj*******24/09/2025App is on a downhill slope... HELP!
MeerI'm getting increasingly frustrated with this app; it used to be fairly OK, but over the past years it has been steadily degrading, up to the point that I'm considering buying a completely new security camera system from another brand. Here's some random bugs that need attention:
1. THE LATEST UPDATE (6.10.820) BROKE THE VIDEO PLAYBACK FUNCTION. Picking a point along the timeline for playback results is an endless waiting process; I need to switch to another camera and back to end the waiting and start the playback at the selected time. UPDATE: Regression fixed in v6.10.821 - Thank you!)
2. A few updates back, the possibility of swiping between items in the Personal Album was removed/broken?
3. When playing back recorded videos, the UI elements, including the time bar and the buttons needed to start and stop recordings, automatically disappears after x seconds, where x appears to be counted from the *first* interaction with these elements. This makes it very cumbersome to browse recorded videos, since the UI elements needed to do so continuously disappear. I would suggest not auto-hiding the UI elements, or at least no earlier than x seconds from the *last* interaction with them.
4. The app often generates a message along the lines of "you have already played back a video for 5 minutes". It also does this when recording a video, and in doing so interrupts the recording. Completely unnecessary, and very frustrating.2door Spi*******20/09/2025Latest update
MeerIn the newest update playback does not work anymore. It is a shame for a surveillance app
1door Lr1*20/09/2025After update
MeerAfter the latest update, playback for camera doenst work anymore. All my devices. My friends have the same problem
1door Gan******19/09/2025Incredible bad software of Hikvision
MeerIf you are using this app or the desktop app ivms4200, it is really junk who doesn't work and crash! Chinese rubbish
1door Daw*******06/08/2025Good system, compatible with apple?
MeerHappy with the setup of 1 door station and 2 indoor stations. The only issue I find the notifications: all is switched on on iPhone but I never get any doorbell notifications on Apple Watch. I do get them on my phone and the indoor stations.
4door Jaz*****05/06/2025Needs a darkmode option asap
MeerOk app, sometimes fails to work correctly but most the time its fine. Needs a darkmode option asap because this app in nighttime is like a flashlight.
3door Sjo*******14/05/2025No more activities reported
MeerSinds early this afternoon I receive no more activity reports. I just installed the latest app update but I still don’t receive reports in the app. Recorder records fine but the reports have died on us. Please explain how to repair this or send out an extra app update which will make this system function as promised. Thank you
3door Pik*****17/04/2025Update
MeerDoorbell rings for only 1 second then the message disappears and you can't answer. Also no image to see, but audio
3door Yel*****30/03/2025Geen detectie melding na update
MeerSinds de laatste update ontvang ik geen meldingen meer van beweging in voorgeselecteerd gebied. Beweging wordt dus niet meer gedetecteerd.
1door Vos**27/03/20256.8.2 Bugg
Meer*Still not fixed with new update*
Update gives “no video in the selected range” error when trying to watch playback.1door M00***27/02/2025Doorbell issue
Meerno more notifications are received on the phone with the doorbell. only the intercom still rings.
1door Dla*******26/02/2025
Nu populair
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