One of the most frustrating issues is the inability to manually change the app language. The platform is widely used by expats, international students, and tourists who regularly travel across different countries. A simple language selection option should be a basic feature in an international travel app.
Another major concern is the pricing model for drivers. The compensation often feels too low considering the extra time, fuel, and inconvenience involved. Drivers are frequently expected to make multiple detours for passenger pickup and drop-off points, yet the offered contribution rarely reflects the actual effort and additional costs.