Aura: Meditation & Sleep, CBT

This is why I love apple subscriptions!
First, Apple notifies you when the subscription renews.
Second, you can see in the subscription section that the subscription is active.
This is what happened:
After the trial I cancelled via Apple my subscription. So far so good.
Because you make an account, I got a year ago an offer (and other investment spam from Aura) to subscribe with discount.
After some months I decided to stop meditating for my own personal reason.
I forgot about this “discounted” offer.
When I checked my subscriptions, which I do regularly, I wasn’t worried about renewing. Because everything was cancelled.
BUT, when you forget about it.. Aura isn’t notifying you about a renewal. Here in Europe, specifically NL, it’s obligatory to inform your customers about the renewal. Aura didn’t do this. Also in the app you really have to search where the cancel my subscription button is… wonder why they do this…
I contacted Aura about this, but until now, no sign. Because I cancelled, I receive lots of emails about renewing… NOPE!
So just to inform you, think again about buying a subscription not via the AppStore!

It’s disappointing to be forced to sign up with a commitment to pay that must then be cancelled to try anything at all. I would like to just have a free trial without this, then if it actually works based on the trial then I would be happy to pay. As it is you will never get the chance of getting this customer.

I use the app for calming anxiety and meditations before bed. I highly recommend it.

If only to realise we are not alone. This app is one of many ways people support each other coping with difficult situations, feelings or moods.
We are here to help each other. You too.

Thanks for the lovely therapy.
I enjoyed it very much❣️
I feel revived now and my day started rotten.
So that’s an amazing improvement I would say, don’t you think

I have used many apps but you have made your app near impossible to locate how to cancel the trial subscription, noticed I am not the only one from the various forums.

If you have never used a well-being app or read a self-help book before, you may find some interesting content here. But if you are further along on your journey, you’ll probably find this app to be pretty predictable and trite (as I did). With so many options out there, IMHO this app is not worth it.

App description promotes multiple “free forever” functions.
However, after registering with my email address (required), I am forced to register for a subscription right away.
No free content to be found

The app is wel thought and has an amazing widely offer of ways to get relaxation or other goals you want to reach with meditation, hypnosis, stories, podcasts etc…

Hi,
You charged me twice while I canceld the free trial within 3 days. I have no idea how to contact you. I just noticed that you withdrew 126.08 euro from my credit card on October 15.
Could you undo this asap please?
Best,
Caroline Kroone

Great personalized recommended sessions every morning. There is a wide variety offering different healing and meditation sessions on this app. Really like the meditation, the sounds, the sleep options, breathwork and the daily quotes.
Too bad there are not a few session in every category that are unlocked in the free mode so you can try something by your choosing. The notifications every time asking you to purchase Aura feels like too much advertising in this health & well-being app. I believe when people love the product after experiencing it they will choose to pay.

Really like the app but it does not flip to horizontal mode…. I am on an iPad. Tried to reach out to the helpdesk but unfortunately I don’t hear back from them.. due to limited mobility I can only operate apps in landscape mode, so my two cents would be please make the app suitable for that. Thank you !

Application offers no means to cancel a subscription! Customer Service does not reply to emails. High costs!

I’ve been using Headspace for 4 years in a row good app no doubt. However after using it and doing all the sessions i needed something new to reach my new goals and focus.
Aura is really the next level app that covers more than just meditation.
Thanks!

Really enjoyable. I’m very stressed myself and Aura gave me a way out to relax eventhough it was for only a minute or two

STOP MET ZEGGEN DAT DIT GRATIS VOOR IEDEREEN IS! Al wil ik dingen als life-coaching of iets anders doen heb je het al: een gratis proefperiode waaraan je daarna ongelooflijk veel geld moet betalen. Dat is waarom ik deze app niet aanbeveel.

Why do you switch the option “blissfull sounds” from free to payed?!?! So annoying, it’s 1:30 and still can’t sleep. Fix it. Thankyou.

Voordat je gebruik wil maken moet je eerst toestemming geven om 7 dagen gratis gebruik te maken.. vervolgens zit je er aan vast