last iPad upgrade 4 years ago…
MeerTalk about a lazy bunch of devs…
Works beautifully on an iPhone 13!
Works like crap on an iPad … 4 years ago “we” did the latest “upgrade” … (tweak is the better word) seriously…2door Edd*******28/10/2023Sucks in CN
MeerKeeps stuck on the login screen all the time. Worst for iOS devices. MacBook works good
1door Cfk**03/08/2021Always trouble Connecting/disconnecting
MeerVery often I have trouble during connecting and especially during disconnecting. When disconnecting, it usually connects again automatically (sometimes immediately, sometimes after 5-10seconds). It sometimes takes me up to 20-30 times pressing the disconnect button until it finally stays disconnected. Absolutely driving me crazy.
1door iPh*******07/05/2021The connecting on the phone got issues
MeerI connected from the phone iOS version but got some issues that I cannot disconnect successfully sometimes. Be a bug need to fix
4door Poe*20/01/2021Used to work flawlessly in China
MeerBut recently the iOS version is automatically disconnecting every moment you look away, hopefully a fix is coming up
3door Wes*******22/11/2020Good when connected, but buggy
MeerEstablishing and closing a vpn connection is a pain. For months the app has felt very buggy, and customer service has no solution. When connected, the connection is usually good.
2door Kev*******20/08/2020Great VPN
MeerGreat VPN, works excellent in China. Unfortunately I cannot watch Apple TV+ with this VPN. Customer service needs improvement, impossible to reach.
4door Sje*******11/01/2020Quite good
MeerQuite a good VPN - has been working most of the time in the recent few months in China.
5door Pjo****28/10/2019It doesn’t work
MeerVery disappointing app and service. I bought it to use a VPN in China but it actually never worked when I was there. Sadly, customer support wasn’t very helpful either. Some free VPN’s worked better ...
1door Max****18/10/2019Doesn't even allow me to register
MeerAll I can do is download the app. If I try to register I get an error. So useless.
1door App*******18/08/2016In case you're living in China, this app sucks
MeerThis app is only good when you live outside China. When you live inside China it hardly works, and customer service pretty much gives you the finger when you need help or request a refund. Pretty pathetic company if you ask me, especially since they can't seem to win from the Chinese and the rudeness of their customer service reps
1door Chi*******24/04/2016Poor maintenance
MeerThe app used to work quite good from China. However, for the last 2-3 months performance is poor, the solution offered is not working and the iOS9 app that is announced is still not there. Meanwhile this (paid!) service is not working at all and thus useless.
1door App*******08/01/2016Astrill lost it BIG TIME. Poor VPN and poor service
MeerIf you're in China, I strongly recommend you to NOT waste money on Astrill.
As you can see, they haven't made an update for months now. Every time I open the app on iOS, a message pops up: "Old VPN Profile Detected" and then a little guideline on how to update the profile.
However they never have updated their VPN profile!
Also, they've said that as soon iOS 9 would come out they would release a new app that would be able to deal with China's GFW. iOS 9 has been out for ages and still no update from Astrill.
Also their customer service is slow, rude and incompetent! I honestly HATE how poor their service is on this field. It's one of the worst in the VPN service market.
Don't waste your time and money on Astrill!1door Chi*******27/11/2015Poor maintenance
MeerThe app used to work quite good from China. However, for the last 2-3 months performance is poor, the solution offered is not working and the iOS9 that is announced is still not there. Meanwhile the (paid!) service is not working at all and thus useless.
2door App*******15/11/2015NIGHTMARE!
MeerAvoid at all cost! worst experience I've ever had with a product. After they randomly stopped my service it took me 35 emails and two months of haggling with a bunch of ignoramus to sort it out. No service, unstable connection and an extremely bad company!
1door Slo*******20/01/2015Astrill is like hotel california
MeerI live alternately in china and the netherlands. So when im in china i am kinda forced to use astrill and blame the great chinese firewall for unstable vpn connection. But then....... even in the netherlands astrill kinda doesnt work. For example, i have tried to reinstall astrill at least 40 times and always i get the unsigned, unverified version, red check. Help desk hasnt got the foggiest, contacted them so many times. Other users get a green checked signed version. Also, when turned on, there s no way you turn astrill off. Like you re stuck in hotel california. And when i cant turn astrill off, guess what: i cant use my yahoo account. And the cheeky thing is astrill blames ios. But astrill does charge an arm and a leg. So my advice: listen to those corny country rockers, and check yourself into another vpn service before you sell your soul to astrill without an emergency exit.
1door Tjn**28/12/2014Recently it has some problems
MeerIt used to work perfectly, but recently it stopped working for some reason. If you can fix this again, Astrill is definitely worth the full 5 stars!
3door Mee****11/10/2014
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