The latest Volvo app update is a major step backwards in terms of user experience. Everything has become unnecessarily large, oversized and simplified. The previous interface felt professional, clean and efficient. The new design feels more like a basic consumer app and makes it harder to find and use the information I actually need.
What is especially frustrating is that there seems to be no option to adjust the interface or switch back to the previous, more professional layout. Why not give customers the choice?
It honestly feels as though the customer experience was not properly considered before releasing this update. I would strongly encourage Volvo to listen to its customers and, at the very least, provide an option to return to the previous interface or allow users to customise the size and layout.
Please bring back the professional, information-focused experience that made the app useful in the first place.
