Uber Eats: Maaltijdbezorging

Ordered food for 30 € didn't received any of the food. Asked for refund got 16 € refund.

Er is geld van mijn Paypal account afgehaald door Uber eats zonder dat ik eten of iets heb gekregen

I waited two hours for my food while the app said it would take 30-35 minutes. The food was ready and waiting at the restaurant.
After two hours uber eats cancelled my order and refunded my money since they couldn’t find any riders.
They wouldn’t compensate me because according to them this “just happens sometimes”.
Rather than being honest and realistic about delivery times, uber eats gives you a very optimistic estimate to secure your cash. It they can’t make it, they simply cancel your order and that’s that. No consequences for them.
Horrible horrible company. Customers are dust to them.

Terrible service, irresponsible employees, wrong time estimations of arrivals. You should better use another service

Waardeloze kkr honden 10 euro extra vragen voor een bestelling van 15 euro aan allerlei “service”? Je dooie moeder

Your promocode couldn’t be applied to this order.
I’ve made order over €30, promo applies automatically, but once I click pay it tries to charge my card and then error pop up

Yesterday I ordered in Uber eats two times both times delivery guys marked order as delivered and now support doesn’t want to refund money saying that they waited outside and I wasn’t picking up the phone. Don’t recommend to order food via Uber eats

They changed the app and now it’s very easy to click skip review and then accidentally pay the tip which by default is 20%. Contacted the customer service and they did nothing. After paying lots of service fee to Uber I only planned to tip when it’s raining or some extraordinary service. The app tries to get my money by all means and I’ll stop use it and use their competitors instead.

If you have any problem they don’t react. My delivery was never received and they don’t even have a number to contact. Watch out!

My activated promotion codes does not apply to my orders and the customer support just said that they can not do anything about it.

I have order food and never get the food and i have answer the the driver and he tell me its not my problem i have other order and didnt get my order and uber didnt do anything over this problem while they can check the order didnt come to my address at all

Uber makes sure you have to look after them every time they forget an item or the delivery a wrong order. You can be DAYS TRYING TO CHASE THEM. It’s like having a baby to pay attention for making them do what they have to A FULL TIME JOB FOR SUCH A STUPID THING!

False advertising promotions they give promotions that no works! Fake very bad app

Requested an order at 18:30, no delivery was available even though the estimated time of arrival was 19:15. At 20:00 our order disappeared from the app even though we had already paid for the food.
1. Of course no one from support is able to help on time and explain what happened
2. How can you take 1:30 hs to cancel an order especially in this country where everything closes early? RIDICULOUS
3. Don’t charge in advance if you cannot deliver an order and don’t play with people’s time that way especially if you are not able to provide feedback on time

Uber Eats App crasht steeds na het plaatsen van een bestelling. Opnieuw installeren helpt niet. Een helpdesk is er niet.

Via UberEats besteld, bestelling niet compleet. Restaurant meerdere keren gebeld maar geen gehoor. Hulp ingeschakeld via UberEats en aangegeven dat de bestelling niet compleet was. Wordt nu beschuldigd van diefstal/fraude omdat er in mijn afgelopen 14 bestellingen 1 bestelling niet geleverd was en ik daar een refund voor gekregen heb. Blijkbaar is het "verdacht" als er vaker dan 1x iets fout gaat. UberEats, stik er in. Hou dat geld maar. Bestel nooit meer via jullie!

Ik heb een aantal weken terug voor rond de 40 euro aan eten besteld op uber eats. de tent waar ik deze bestelling geplaatst had had geen bestelling binnen gekregen, ook had ik geen betaalbewijs gekregen dus dit vond ik al heel raar.
Uiteindelijk was de tent gesloten en hadden ze de bon toch nog binnen gekregen. Later werd ik gebeld met de vraag of ik mijn nog wou of dat ze hem moesten annuleren, toen heb ik gezegd zouden jullie hem kunnen annuleren waarop hun zeiden dit te gaan doen en u krijgt binnen 3 werkdagen uw geld terug. 2,5 weken later heb ik nog steeds geen geld ontvangen, ook ben ik al langs geweest bij de tent waar ik besteld had en die zouden nog contact opnemen met Uber eats hierover, maar nog steeds niks ontvangen.
Dit kan natuurlijk echt niet vandaar de 1 sterren review!

The promotion I got didn’t work. When I added the code it said I could order with a €15 discount but then, all the way at the end of the process it give an error and no explanation why. Tried it 100 times and still nothing. There is also no way to chat with them or call them to get a solution on the spot but you have to send an email and wait 48 hours but then it’s already too late