Surfshark VPN - Veilig & privé

Al ben je in puntje Afrika ofazie, met Surfshark vpn overal nl programma’s kijken. Mits je wifi hebt natuurlijk

Very unstable when trying to use this APP for a while, really difficult to get it workable from my location.

I like Surfshark very much, but when will this come to Apple TV... I would be perfect.
Thanks for the update, we will wait

The last update (29 mar2024) disconnected wifi. It got in an infinit quickstart loop. I had to remove the Surf shark app to get connected to my home wifi. After reinstallation same problem. Terminated wifi and surfshark couldn’t make a connection. Neither via 4/5G. So I can’t use Surfshark and had to remove the app again to be able to use my phone.
If this doesn’t change I will terminate my subscription.

I submitted reviews before. Here is a new problem: my iPad cannot connect to the vpn. I tried various countries, always hanging at 97%.

It’s sad to see Surfshark turn into it’s emo phase now, with turning there once beautifully colored blue-white logo now black- white. But luckily the Surfshark community is here for them and support them through this (literal) dark period! We all eagerly await the return of the brightly colored blue.

I switched from Nord to Surfshark few months back. The experience has been horrible. Almost 80% of the times I have to disconnect the VPN to access anything. Worst part is I bought two years subscription but given the experience, I am switching back to Nord.

I submitted a review before that the public broadcast is not working anymore. In addition: more and more sites are not working anymore, p.e. of insurance companies, municipality; basicly as soon as you have too log in and esp if that is with DigiD (dutch identy check system), you have a good chance it does not work. I fed up with it. When my suscription ends, I am going to switch. Surfshark does reach out with complaints. But my experience is that you are asked to change all kinds of settings, but it doesnot help and it takes quite a lot of time (like hours). On two earlier occasions a few months later things are working. So appearsntly behind the screens they are trying to improve quality of service. But I thinks months of bad quality is just too much for a product where you pay for.

I was offered a 7-day trial for the 12 month package. I was charged three days in to my trial. I opt in for a refund because a trial is a trial don’t charge me during a trial run. After getting things sorted and trying the vpn I decided to buy the 12 month plan. The quality isn’t that great but the price is reasonable. I opt in for the 12 month package without a trial. And guess what happened? I got charged twice for one subscription. I am done! I wouldn’t mind an error like this. But there is literally no customer support. The only way to get your money back is via PayPal.

The Dutch TV broadcasting website NPO is not working, which is a big miss for me. This has already been said by a lot of people so please fix this.
Also, when I use Safari and Google search, I get a lot of prompts for CAPTCHA. Most of the time it’s a truly endless loop of CAPTCHA that I get, which drives me insane. I read this can be fixed by using a dedicated IP address, but this needs to be bought. This is a real shame because I already spend quite the money on my subscription.
All these problems are there when I use the Dutch location VPN.
Please Surfshark, do something with your feedback and help your clients.
Thanks.

Mijn verbinding is heel veel verslechterd je kan je kan niet eens de simpelste apps gebruiken ik heb dit meteen verwijderd

Ik heb een vpn voor de veiligheid. Steeds meer sites werken niet met vpn v surfshark. Nu weer de foto website vd hema. Ook npostart werkt niet meer, met radio veel problemen. Waardeloos.

I have used it for two months this summer on a holiday trip. I cancelled the subscription, deleted my account, YET I just found out I have still been paying for months! I want my money back, but I won’t get a single reply, be careful with paying for this. Would def. NOT recommend using this app.

Just spend 3.5 hours! with 2 very friendly guys from the helpdesk but still get the same 403 connection error. Don’t understand enough to say whats going on ofcourse, but they told me it was the routers settings. How come i also can not connect on my mobile data? Different router..hmm for today i give up. Maybe need another VPN?

Without prior communication they limit access points. Speed is also often an issue, next to the windows client software that makes you need to reboot before you can use it again… Not recommended! And do not forget they look into your web behavior, so privacy wise totally not ok!

Ik kan geen gebruik maken van mijn betaalde abonnement. Ik ben niets verder gekomen met de klantenservice en ik ben 58 euro kwijt.. ik baal hier ontzettend van. Ik zou dit niet aanraden alleen al vanwege de klantenservice. Kijk vooral naar andere opties!

This company breached all rules of data protection by showing my own ip address whilst using this service.
After extensive emailing back and forward they did not acknowledge their faults. On the 28th November I found out they have made a security update about exactly the problems I suffered, namely that the IP address what was showing after closing the app was my own IP address! I was not aloud to show the original post and my earlier review was deleted by Apple/Vodafone.
Trying it this way to warn people for this faulty app on firestick and other tv streaming accessoires.

This VPN thing is new to me.
Not a social media person
but have to use internet now days.
So a VPN gives me extra safety from …
Loading it was easy and the cost is sensible.
No regrets.