I signed up for the free trial of the Instories app, curious to see if it would offer something new. After using it for just one day, I realized the app didn’t add any real value beyond what I already do with my current tools. I canceled my subscription within the free trial period, expecting that no charge would be made.
To my surprise, I was still charged for a full year’s subscription, and there was absolutely no option to request a refund. I double-checked my account and the app store settings, but nothing helped. Customer support was unresponsive or unhelpful, and I feel completely misled.
This is a very poor user experience and feels like a trap: offering a "free" trial that ends up costing you over €XX without warning. I cannot recommend Instories to anyone based on this experience.