IHG-hotels en beloningen

The information in the app concerning the hotel is not correct! On arrival you are confronted with this and left out in the cold. The customerservice is very hard to reach and not helping at all. My advice; forget about this app and IHG, book elsewhere!

I can’t claim my missing points now. I have to mark that i’m 18 years or older but i can’t mark so i can’t claim.
For the rest. Good app and easy to use

Please add Apple Pay. I do not want to store my cc information somewhere. And more than 4 stars is a very strange, most high reviews are from 9 years ago.

Nothing seems to work in the app. It is a total disaster compared to the older version. Even a new link for a password to log on does not work.

When open the app it forces and update. Cannot get passed that screen. New update requires iOS 14 or above. Pop-up suggest downloading latest compatible but that pop-up loops. So in the end I cannot use the app w/o buying a new device?!

Doesnt work. My login doesnt work, get advise to contact the helpdesk but no response there. Resetting of password doesnt work either. IHG didnt do their homework here

Just downloaded the app but after clicking the “search for hotel” bar, the app quits. Time after time. Also after reinstalling the app

When inserting username and password, the login button is grayed out and doesn’t work anymore

I am waiting to see the update version that I able to find the cheapest date to book by the app

Did you remove the option to show the hotel address in the local language. I am missing this option in the app as this is very important for me

I reported a bug that refuses to see your booking details a while ago but after 3 updates it’s still there! It keeps collapsing time after time ! So annoying..!
Are there other iPhone Xs users who are dealing with the same isseus?
Speak up!

Have to look up the pin number every time i use this app. Extremely annoying! Normal apps remember your login.

Please add landscape view to the app. It is to old fashioned to only offer potrait mode. It irritates me a lot that a company the size of IHG is still so old fashioned in telling their customers what they need in stead of adapting and embracing possibilities! Get on it people!

App rerouted me to the AppStore because an update has to be installed but no installation available and can’t open the app... please update the app!

I am trying to check my past hotelreceipts but they are not available the message says, so do not promote it if it does not work.

Not only can the app time and time again not find my reservation, the "support" staff is utterly disingenuous and uninterested.
Pointing a paying visitor to the 'terms and conditions' instead of solving the problem at hand... and phrasing this as "we value your patronage"... not a winning approach to a loyalty program.

I downloaded this app but it's all in Italian, does anyone know how to change the language settings

This is a very nice and convenient app. Will not use anything else to make reservations @ holiday inns (or affiliated)