3CX

We are using 3CX extensively within our organization, and overall the mobile app performs reliably and integrates well with our daily operations. Call quality and stability have improved significantly, and the user interface is clean and intuitive.
However, one important feature is currently missing compared to the web and desktop versions. It would be extremely valuable if the mobile app could display the caller ID / dialed number that colleagues are currently using during active calls. This visibility is critical in a professional environment, especially for coordination and avoiding overlap in client communication.
Adding this feature would make the mobile experience fully on par with the desktop environment and significantly enhance usability for business users.
Looking forward to future updates—this would be a major improvement.

The signal on he phone version is always bad, the other person can barely hear you

App does not ring when using Apple devices connected to an iPhone, like an Apple watch. This has been a known issue for 7 years (2018) now, but still doesn't work. Developers are negligent.

Now if I had a client on the line and he ask me to transfer him to one of my colleagues, I can’t transfer anymore. So I have to hang up and ask a my colleague to call the client directly back. That sucks. Please fix this.

Best mobile pbx app on the market. Lets me take my business extension wherever I go. The foundation of hybrid working. Never miss a call, never miss an opportunity!

Within the app you don’t have the possibility to log off from certain queues, only all queues can be selected. Very annoying.

In the new CarPlay app you can only see a few members of your team. This way you cannot navigate to everyone in your team. The list should be able to contain a lot more of the team members. On phone these members do show up.
For the rest a really nice CarPlay app.

If you’re already calling on your cell phone, incoming calls through 3CX disturb you, you can’t automatically refuse calls when you’re already calling
Next, if somebody calls you but you can’t answer, there’s no way to refuse such call.
Finally, on your car kit inbound calls only show numbers , no names
If it would up to me, I wouldn’t use this app

The app works as expected. I have a request for the app: integration of changing your status within Siri/shortcuts.

When searching for a family name results in for example 18 hits, the app only shows the first ten contacts. There is no option for a second page to see the remaining 8 hits. Should be easy to fix I hope.

Really missing the possibility to use iPhone shortcuts to change availability status

It would be very productive to be able to login/log off of individual ques and not all in once. This could be easily fixed by changing the que (headset) icon to a drop-down menu in which you can select or deselect the applicable que you wish to assign to or not.

Both Blind Transfer” and “Att. Transfer” do not work good and intuitive anymore.
A clear “how to” instruction will be welcome.

This is new but problematic as the green bar hides the options on top of the 3CX screen...especially Call forwarding. There is no way at the moment to choose a status during an incoming call. Very annoying and limiting. Would be nice if this could be solved in a new version.

Depressing app. I’ve had to re-install three times during the past two days. Can’t transfer calls, get messed call notifications, but the phone never rang and my list of recent calls is suddenly empty. When I try to scan the QR code, it keeps returning a “server error 403”. Hopeless.

Waarom opent de app altijd op toetsenblok, en niet op team of contacten?
Ik bel ongeveer nooit iemand via het toetsenblok, en ik denk met mij heel veel mensen. Misschien is dit een nuttige iets bij een volgende update van de app.

After update no calls are working on iOS. 16. Miss calls. What is the point of a app if it is not ringing.

Disappointingly the 3CX app does not support Apple Watch.
Can this be taken into consideration?