Prisma: Photo Editor, Filters

I cancelled the subscription, pictures that I import turns black/grey after applying an art style

I used to love this app but with the latest version something is very wrong. Almost all effects and filters result in a black screen. I have deleted the app and reinstalled and still same problem. Basically absolutely useless app at this moment in time. Don’t know what you did but I suggest you fix or roll back a version or two.

I had used the app before and liked it. Now i took a subscription and it just doesnt work anymore. Maybe one style, but when i try out a different style it gives me a all-black or all-blue result.

Binnen 2 dagen 29,99 afgeschreven. Dacht dat ik een week gratis mocht proberen☹️

After opening the app and allowing the app to use my photos the app freezes. Can’t select anything, can’t scroll, can’t do nothing actually. Deleted the app again (iPhone 12)

I wanted to try this app before I would be tied down to any subscription. I was considering a subscription for a month at first. But apparently when you enter the trial period of only three days you make a commitment for a yearlong subscription after that. With monthly payments that are absurdly high!
I was under the impression when I would use this trial period that after that I could decide or change the plan. But not in this app, I would have to wait until the yearlong subscription had ended.
When I tried to contact Prisma Labs with this problem. They didn’t respond. I’ve tried three times. There’s no phone number at there website. I’ve had to make use of my right of withdrawal in the Apple Appstore. I hope this gets resolved. This is no way to treat customers

Hi
Thank you for the perfect app.
But please think about people who can NOT afford to have a yearly subscription and just can do for a month..
thank you

Direct na installatie en openen loopt de app vast. Reageert helemaal nergens meer op. Dus: dag proefperiode. Weg met de app, zonde van de ruimte.

To bad.
I used Prisma a lot a few years ago.
Now I wanted to use it in a more professional way in combination with other apps and programs. That is the reason I wanted a unlimited version.
This version crashes all the time when I want to select a photo. (Both on iPhone 12 and iPad Pro)
Definitely a scam if it will not work in the next hours/days, sinds I paid €29,99

I downloaded the app to try the free trial but then decided after 2 days that I do not like the app. However I have already been charged a year’s subscription. What the hell?

Useless app. Immediate crash after startup. My guess is it can’t handle the size of my photos database.

Just bought subscription, but app keeps freezing. Glad I’m still in my free trial

Unlike the suggestion it’s absolute not free... subscribtion needed and after three days you are connected to a contract.. you will find out after installation of the app..

For every pic I manage to make, the app crashes 10 times. Didn’t take the subscription after the trial - too frustrating.

Keeps crashing and hanging on my iPhone 11pro. Doesn’t work as it used to....was a great app. But not functional now.

I downloaded this cuz I wanted to make my photos look like it’s from a cartoon. But there’s literally no option that does this. Even though this app shows an image who makes it seem there’s a cartoon option but there isn’t! I bought it. Waste of money

I thought i could try for a few days before the subscription started (for a year)! Thats wat the app said. Doesn’t seem to be the case, got stuck with it for a year. I do not like the app and don’t need an expensive subscription for a year. I feel cheated. Watch out with this one.

App freezes after allowing access to photos. Restarting app does not help. No good