Voi: verhuur e-steps & e-bikes

Tried to register several times using my telephone number. 2nd step I should get a confirmation code, never got that even after several attempts, so completely crap. Used another provider.

Multiple charges made on my account while I’m nowhere near a scooter. Customer support reply poor says to contact bank, they are not able to do anything. No account review, not looking into the payments, nothing. Will not use voi again

We used the friends link to earn free credits so we can use the step again. But after many conversations with VOI we never received them.
Be warned.

Er stond een 15 minuten gratis rijden voucher op de step, deze was ook geldig in de app. Ik heb echter alsnog moeten betalen voor deze 15 minuten. Kortom: oplichters. Geef me m’n geld terug.

What an amazing rode we had! Perfect app so we could see how the battery was charged and where they were located! Highly recommend!

The app is great and the scooters are very convenient. The customer service is also recommendable.
However, I used the built-in phone holder for the electric scooters in Oslo and my phone dropped out of it twice. I have an iPhone 11 pro, which’s backside and camera is now entirely cracked due to the poor phone holder.

Slechte step, gas en bel zitten te dichtbij het handvat waardoor je snel per ongeluk die gebruikt. Ongeluk gehad waar bij het gas werd ingedrukt en de step werd gelanceerd op persoon. Persoon kon daarna niet meer goed lopen. Ik raad deze step niet aan.

Download de app niet, ze brengen zomaar €25 in rekening zonder dat het bij geschiedenis staat... Oplichters zijn het!

Heerlijk half uurtje door de stad gecrost.
Wel goede handschoenen meenemen ivm koude handen in deze maand december.

Would be a 5-star if the map could orientate itself to the compass. Very inconvenient to ser what direction you have to walk to to get to the next free scooter.

Had a great time riding one of your scooters in Germany. Really hoping on having you in the Netherlands soon!

I was visiting Copenhagen and was riding on your scooters. It was a nice way to see the city. Please do the same in the Netherlands. :)

I tried renting first time and it didn’t work at all, so I tried another one and this one worked perfectly and I had a wonderful time overtaking even some bicycles!

Have respect for the bikes/steps/scooters U use and for other traffic
Good and fast service, more official scooter parking spots could be made in Faro city and beach to make it easier to park and find scooters/steps

App locating scooters doesn’t work properly and it already happened twice that the scooter said the battery was low despite the fact that I parked it with 78% battery one hour before.