SIXT rent, share, ride & plus

Slecht bedrijf, probeert alleen maar geld te verdienen. Heeft €500 afgetroggeld omdat ik per ongeluk de sleutel van een share auto had meegenomen. Heeft niets ondernomen om mij te contacten. Kan mij niet helpen of informeert mij. Zelfs toen ik direct de sleutel terug bracht. Echt heel slecht

They will charge you a few hundred euros for damages that can be hard to spot while inspecting. Dent smaller than a creditcard on the rim.

I cant finish id verification. Fails on selfie step.
Always get an error:
“
Let's try that again
We need a clearer video selfie
No glare or extreme lighting
“
And selfie on a preview really looks blurry. iPhone 12. Seems like an issue in the library which performs id verification, it cuts quality way much as it needed, as a result it cant recognise.
This is critical issue which prevents new users to use your services. It impacts your income! How can SIXT be so ignorant?! Fix it ASAP

There’s a change in the ux because two times it hapoened that i reserved a car and unlocked immediately, making me have to end the reservation and having to pay 1,50 for a lost reservation. Also the long waiting period when you end a reservation feels lije theyre trying to sneak in a few extra cents. A bit pathetic.

Bij het installeren per ongeluk verkeerde (niet bestaande) e-mail adres gebruikt (no ipv nl) maar kan die noch bevestigen, noch wijzigen, noch deleten. Geeft steeds aan dat verificatie nodig is, wat dus niet kan, want is foute e-mail adres. Kan app verwijderen, maar na weer opnieuw te installeren komt foute e-mail adres weer naar voren. Daarbij eerder probleem gehad dat een encrypte e-mail adres vanuit Apple ID gegenereerd niet gebruikt kan worden doordat je niet vanuit dat adres kunt mailen. Wordt gezien als een andere account. Kortom nog niet gebruiksvriendelijk helaas

Very client-oriented car-sharing company. Their support staff helps a lot in difficult situations.

Simple direct process wrapped in a great interface on the app as well as on the website! Also good prices!

Do not use this app! Please use other apps like ShareNow, GreenMobility, Greenwheels, or MyWheels.
At some point you will be on the hook for damage you did not cause (€600). They expect you to risk your life inspecting the car for any scratches in the dark. If you miss one tiny scratch you are on the hook for it. Avoid Sixt like the plague!

They look cheap but they ads many additonal costs + their support doesn’t reply you

Het van het slot halen van een auto lukt pas na 6x resetten. App zecht ga bij auto staan, stond zowat in de auto.

You can find a car easily park it without have to pay and go between major cities easily.
But whenever you card doesn't have the balance or you forget to pay even the smallest amount the block your account and it takes them days to weeks to unlock it. And they only send you the paybles from a super simple email that you don't even pay attention to. Got stranded twice because of this.

Please extend your services to Amstelveen.
And please supply more vehicles. It is hard to find cars when you need.

Not a great experience if you cycle through the rain for 10min and the car doesn’t unlock and you need to take an expensive Uber instead.
If you don’t offer actual support in the app (just FAQs), then don’t put a headset icon there.

De nieuwe lay-out ziet er ontzettend amateuristisch uit? Dit is niet wat wij gewend zijn van Sixt. De pixels van de fotos zijn ontzettend slecht, de zoek functies lopen telkens vast. Is dit tijdelijk ? Of komt er een nieuwe versie? Want het oude functioneerde veel beter, en zag er optische veel beter uit en sneller.

I never had problems using the car sharing services. I just wish it would be possible to reserve a car to be delivered at a specific time and location, as it is possible in the competitors’ apps.

Een rit van den haag naar rijswijk. 60 min. rondjes gereden omdat er geen “oranje gebied” beschikbaar was. Na het zoveelste belletje werd nog even bevestigd dat het “wel vaker zo vaag werkt”. Hopeloos

Especially like the full screen map feature, also when you press on an active/past rental, it shows the information in a very clear and beautiful way. Looking forward to future updates :)

Here is my experience with Sixt
First of all their phone app is not connected to their database, you book a car then go and they do “free upgrade “ !
i chose unlimited mileage package then when i went there they said it is not unlimited. I said ok let do it again, I just open the app in spot and did another one and then showed in their side they can change the value ?
so you not get what you see.
Then they change from their side and i end up with with paying 60 euro for extra kilometers.
The cars in app is has something call “similar “ so they can give you something similar so don’t rely on app cars !
i think the customer service will replay to this review with “oh sorry for your bad experience provide your information to follow up” it is tourist scam , just use public transportation man , if you stay in city, and use regular just consider buying a car.