Luvly: Yoga & oefenen

When i made the profile i just added whatever option so i can go further and my intention was to change it later in the app. I notice it is not possible to change the focus areas and nothing is saved. Also there is no customer contact?

I have contacted the customer service. Eventually their sale strategy is to trick people to pay for months and not refunding. It is modern robbery.

Since I began the exercises it feels like I am in the new fase of selfcare. The videos are easy to follow and the information about what to do is clear. I am eager to the next fase of it.

I ended it on 11-1-24 after the try periode, but still got a big bill. I want my money back and that you do what you promised!
The app is good enough as it is. They don’t need this kind of robbery. But apparently they don’t believe in their own product.
Get it fixed!

I recently fell for Luvly’s marketing tricks on Instagram and subscribed for 1 month. After payment the app did not recognize my email address I registered with, so can’t use my payment plan. Sending a support request via the app - no response! Sending a support email to their customer care - no response! Paid money for nothing. Extremely bad customer experience and customer care. Don’t make the samen mistake and purchase anything!

After I purchased my trial, I could not see an overview of my purchase in the app. Also I could never see (or cancell) via iOS subscriptions. Because of this, after my trial period I got into a monthly subscription. After this monthly charge was payd I could cancell the subscription via the app, but this was offcourse too late for what I wanted to spend. Also once you have the premium subscription and you click on a course inside the app (which all seems to be part of your subscr) you are charged again without clear notice of this or the price.
The content of the app is great! But I lost a lot of money without notice. I would recommend looking up face yoga on you tube instead.

De filmpjes zijn goed maar helaas wel regelmatig de push om maar meer te betalen.
Ik heb betaald voor een maand en wil niet elke week gepusht worden voor meer en duurder. Ik wil het gewoon een maand proberen en pas zelf wel aan naar behoefte.
Dit doet afbreuk aan het product zelf. Want de filmpjes zijn met echte mensen en is goed te volgen. Fijn moment van ontspanning

Very happy with this app that guides you through small and easy steps.
I really feel my chin muscles strengthen which will prevent me from getting a double chin like my mom and grandmother.

I am really happy with this trainings app. It is easy, effective and nice to do. And the support is fast and kind!

Be careful and thorough with cancellations of subscription. It’s invisible to me how it works. After paying a ridiculous amount of money I immediately sent an email. Unfortunately they do not have a refund policy according to their reply.
I contacted the customer service a refund was not possible. Lucky for me I have access to an app I don’t use and is overpriced.

Nog een beetje sceptisch maar net de eerste dag van de training erop zitten..
Ik ben helemaal ontspannen!
Over het resultaat kan ik nog niet veel zeggen maar het begin is goed!
Ik ben nu zeker gemotiveerd om te continueren!

This subscription does not register in your iCloud and you are also unable to cancel via normal procedures. That makes it very difficult to cancel and meanwhile it costs you hundreds of dollars even if you delete the app. DO NOT SUBSCRIBE

Had niet gedacht dat je echt ontspanning voelt en tegelijkertijd spieren in gezicht zo kunt ‘trainen’.
Ben benieuwd naar het eindresultaat.

Only hope that i can continue this time and don’t have to delete and redownload the app every day

Na dag 1 moet je al een extra proefabonnement nemen op extra content. Ik wil gewoon alleen de oefeningen voor gezichtsyoga waar ik ook al voor betaald heb. Ik zou deze aanbieder niet kiezen als je op zoek bent naar een face yoga app!

Lovely and calming although a bit short but you can off course continue breathing by yourself

i think it would be great if it had some free stuff u can only do journaling without a subscribtion

Very happy with this app that guides you through small and easy steps. I’m using it every night before I go to bed.