The game is full of glitches on every important battlefield, which can be understandable to some degree when the hand is starting, however it’s been like this for years.
That’s not the worse part, the worse part come when you prove the customer service with reports from the game, screenshots and screen recordings, that the game glitched, and still they treat you as an idiot:
1) Stupid answers as if the game were free to play
2) Compensations based on the coin level: if you have spent less than 20/30k dollars, you are nobody for them