BetterMe: Health Coaching

Why is the subscription 5€ more expensive PER MONTH when you take a 7-day trial opposed to subscribing for a month right away?! Seems like you’re paying 60€ on yearly basis for your “free” 7-day trial… I’m all for paying for apps but this is ridiculous – there’s no way to even see the app.

I would recommend to explain the exercise in the ‘rest time’ between two exercises because the exercise is already shown in that rest time, so I would add the proper explanation then, also mentioning what to avoid for injury prevention.
I think there could be more alignment details to practice safely because if you don’t already know, there’s a big chance you’re doing things wrong because there’s not a detailed explanation.
Also, I would mirror the exercises shown so that you can follow the screen when doing the right side for example (now it’s the other way around bit it’s only mentioned when the exercise has already started).
Also, I was hoping for a bit more explanations on the benefits and goals of certain somatic exercises, so a bit more theory would be very nice.
Generally speaking, descriptions should be a lot more detailed and sometimes I’m missing cues (what’s shown and described does not match), or missing repetition on the other side.
All and all I think there is a lot of room for improvement with these work-outs.

Using the app for 2 days. The app is very friendly compare to other exercises app I have used. For now I am very with my purchase!

I cannot find any evidence that this is one of my ongoing subscriptions but I have just been charged again! What should I do?

Je komt niet van het abonnement af, geld blijft afgeschreven worden! Dus begin er niet aan.

Ik heb deze app 1 maand gebruikt en ik voor 1 maand betaald met mijn creditcard. Nu blijven ze maandelijks geld afschrijven, gelukkig belde mijn bank hierover!
Dus LET OP! Je denkt voor 1 maand een proefabonnement te nemen van 24,19. Nu proberen ze 34,65 per maand af te schrijven. Dit terwijl ik de app niet meer in kan.

Leuke app, voordat je het weet neem je een abonnement en misschien wel een verlenging. Daarna begint de ellende, er worden zomaar bedragen van je rekening geschreven en normaal contact met de helpdesk is niet mogelijk.

This first workout reminded me of my once daily yoga practice! The feeling of being in touch with breath and balance wonderfully addresses anxiety and releases physical tension.

I specifically said that I have a knee injure and i got so many exercises where I am putting all my weight on my knees.
Also the time between exercise is way too fast. I would suggest grouping all floor exercises at once. The same with the standing

Guys, be careful. Cancellation intentionally organized externally not at Apple subscriptions. Also you must complete at least 3 steps in order to get your subscription cancelled. Do not believe the comments of the app owner that it is easy. It is not easy intentionally. This is a business model to earn on those who for some reason forgot or not went all steps to get it cancelled like me. Certainly company refuses even partially compensate for the months you (me) didn't even open the app (was deleted) confirming by this that this is a business model. Otherwise I see no reason why even partially not to compensate. Please be careful with the free trial.

I cancelled my subscription to Better Me, it ends at February 8 2024. BUT: today my card was debited for another three months. That is not what you expect when you cancel, is it? Please advise!

The initial subscription was offered for 22 euros per month. After cancelling it they offered to renew for 22 euro for a full year. Do the math.

I just paid € 15,19 for the plan but when I try to get the app I’m asked to pay another € 17+? Seriously? That’s a way to make money…

I like the way the app is setup, however after a month there is no continuation/new plan. Therefore u need to go in repeat. Which is sad, cause like that it doesn’t deliver on its own promise.

I was charged 2 subscriptions. Made a complaint about it, got one answer and still paying for 2 subscriptions. Two weeks farther no contact. It’s a scam
Edit: after my review I got a response to give my case number so that they can solve the issue. I did that and still no one answered. Really horrible customer service. Scamming people at its finest

Sinds update krijg ik geen statistieken meer te zien. Waarschijnlijk zit er een bug in de Health Premissions.

I have just found out you have been taking money from my credit card for a year! I had the 7 day trial, but ended my subscription right away trough my Apple subscriptions. I don’t even have the app anymore and I’ve never used it. Please refund my money! I have sent you emails about this but no response. You pretend to be a company that wants to help people, but the only thing you want is their money and you get this in a very very sneaky way!

Waardeloze service dat er wegens een vastlopende betaling ineens het dubbele dan waar ik om vraag wordt gerekend en ik ook nog ineens in een fasting programma zit wat ik niet wil. Eerst een maand later pas reageren en dan nu zeggen dat ik geen geld terug krijg terwijl al de de fouten niet mijn schuld zijn! Voel me behoorlijk opgelicht door jullie!